TESTIMONIALS

Paul, Steve and Jackie were all very caring and informative when I lost my sister unexpectedly. They navigated me thru how they could make arrangements for me (I was not local) and assured me thru their confidence, kindness and communications. They delivered!! Thank you for taking care of her Paul, Steve and Jackie, I will never forget that. (MU)

If you are looking to cremate your loved one, Journey Cremations is the company to call. They are compassionate, helpful and reasonably priced. They always answer the phone - even at 4AM when I called in a panic to let them know my brother had passed. Steve Cook was very patient with me and my many questions. I can not say enough great things about Journey Cremations - I highly recommend them. (EV)

I can honestly say that my family's experience with Journey Cremations was deeply appreciated. They made us feel that we were never intruding although they may have been engaged in family activities. They were always and I mean always Accommodating, Pleasant, and needless to say Very Professional. I appreciated their empathy and their desire to navigate us through a difficult process made easier because of their expertise, and their sincere interest in the feelings of others. I appreciated the affordability of taking care of our loved one, and delivering him to us. Although it is my wish to never need this service, the reality is we all get sick, grow old, and die. That having been said, I would not only use them again, but would also recommend them to others. My sincere gratitude goes to this team. (KJB)

Steve and Paul at Journey Cremations worked extra hard to help make the details of the passing of my mother easier to manage during a difficult time. (DJB MN)

I recently had to use this company services. I found them wonderfully efficient and compassionate, in a very difficult time in my life. I would highly recommend their services to anyone. They also had excellent pricing. (KCL)

I greatly appreciate the services rendered. From the start, they were very professional and empathic.

(MT)

I was seeking an affordable direct cremation option after my mother passed. Journey Cremations was both professional and affordable - just what I was seeking. The staff was compassionate and there was no pressure to add on things I did not want. The pricing was up front and reasonable which was important to me during a difficult time. If you are seeking a direct cremation option I highly recommend Journey Cremations. (AE)

All I can say is that you are kind and understanding of my situation. Thank you for that! (MC)

Steve and Jackie showed outstanding compassion when my mother died. Her death was sudden, and I'd never made final arrangements before. Journey Cremations explained the process with great care and attention to detail. Mom's urn is beautiful, and will have a place of honor in her room. Their delivery service, completion of paperwork, and the price were a blessing to my family. I highly recommend Journey Cremations. (IS)

During this difficult time, Journey Cremations was an immense help. They took care of everything we didn't know we needed to worry about. They were kind, compassionate and helpful and the relief we felt knowing our needs and wishes were being taken care of with basically just a phone call was monumental.
The immense kindness they showed to my father when they came to pick him up was so appreciated. And that they were aware throughout the process of the emotion that was going on around them and were able to respectfully pause and let me jump up one more time to say goodbye.
I am very grateful they were recommended to me from a friend who was also very pleased with them. (K)

Steve has dealt with my mother passing and my sister. His group is so caring and responsive that I would recommend them to everyone. Best experience and so caring! (MS)

Everyone involved in the care of our family during this difficult time went above and beyond to make sure our needs were met in a loving and caring manner. We so appreciate their expertise and kindness.
Thank you Journey Cremations. (K)

This place was a god send. They were very helpful and made the difficult time a simple process. They help walk you through everything you need to know and done. Reaching out to them with questions was hassle free. We always go a person to talk to when we called. I would highly recommend them for your Cremation needs. (MK)

I contacted Journey Cremations prior to my mother's death to make arrangements for her cremation. I was drawn to Journey Cremations by the simplicity, frankness, exhibited compassion and affordability of their service. Using Journey Cremations allowed us to make our own arrangements for a memorial service and interment. When my mother passed away late in the evening , Journey Cremations came to our home, expressed their condolences, and tenderly prepared my mother for her next journey. Steve and Paul asked us if we wanted to say any final prayers before they wrapped and skillfully removed her body from our home with dignity and respect.

Several days later, Steve personally delivered my mother's cremains in a dark cherry wooden box and related documents. He compassionately explained how to open the box should we wish to divide my mother's cremains or spread a portion into the wind. He also reviewed the Certificate of Cremation and the Death Certificates that we would need to inter her cremains and close her estate. At the end of our meeting, Steve shook my hand and expressed his condolences.

After my mother's memorial service, I contacted Steve with a special request. We had setup a memorial web page on the Internet to honor my mother's memory. I asked Steve if we could update her obituary to reference the memorial web page. Steve willingly did so, tested the hyperlink, and emailed when the obituary had been updated.

Thank you Steve, Paul and Jackie for providing exemplary service with utmost compassion. I am updating my Letter of Last Instruction with a request that I be cremated by Journey Cremations. (KZ)

My daughter passed away in November of 2023. I was blessed to find Journey Cremations in my search. Steve, Jackie and Paul, a family owned business gave me superior service, thorough information about the process and procedure in the most personable and caring manner. Steve offered me a lock of my daughter's hair, something I wouldn't have thought to request. It was delivered to my door at home with a tiny pink ribbon tied in a bow, securing the lock of hair for me to cherish always. My daughter's cremains were delivered in a beautiful cherry wood boxed container. Journey Cremations is the place to contact when the need for this service arises. They are much more affordable than all other companies I researched, and the extra thoughtful touches included in price were not offered elsewhere. Thank you, Steve, Paul and Jackie for your kindness and compassion in my time of need. Outstanding! Ten Stars(DP)

I'd like to begin by saying that I've never written an online review before, but I have to make an exception in regard to my family's recent experience with Journey Cremations. Steve handled picking up my mother from hospice care with the utmost respect, kindness and genuine compassion during the toughest time of my life. From start to finish someone from Journey was in contact with me every step of the way, and Steve personally delivered my mother to me. First class all the way, thank you Steve! (KB)

Journey Cremations handled the really difficult conversations and heartbreaking circumstances of my mother’s death with such compassion and professionalism. I rarely write reviews, but the weight lifted off me as they helped guide me through the “business” side of death was above and beyond what I needed in the midst of our family’s grief.

I live out of state, but Jackie and Steve helped me get everything done quickly via email and phone calls, so when I arrived by my mom’s side I could be really “present” with her the last few weeks of her life. After my mom passed, they handled everything so smoothly and compassionately… from picking up my mom to delivering her ashes back to us. The communication was timely and helpful

While I wish no one ever had to use funeral/cremation services, reality is we all eventually will. Since that is case, I have no hesitation whatsoever in recommending Journey Cremations when that time comes. (JD)

My family and I could not be happier with Journeys End cremation service. Steve Cook and staff were, prompt, caring and compassionate when my husband passed away last month. They were very respectful when they brought him home. I would definitely recommend them to care for your loved ones! (SH)

Given the sad circumstances that I was introduced to Journey Cremations, I recognized immediately how thoughtful and helpful each person I spoke with there was and how they easily guided me through things I would need to do or merely know. They were always mindful that my concentration or attention span might be ascue due to our loss. Each person was personable, professional, helpful and extremely respectful. I highly recommend them. (GC)

My husband had been airlifted to Rush Medical Center from Joliet. Because my husband wanted to be cremated we had to scramble to find either a funeral home or crematorium quickly. After googling numerous places we found Journey Cremations. From the first phone call to the delivery of my husband's remains the entire process was handled smoothly and with the utmost respect. I can't thank them enough for everything they did. (JA)

Steve and Jackie couldn't have been kinder. They helped us through a really difficult time with patience and dignity. My children and I are grateful we were referred to them and wouldn't hesitate to recommend their services. (MB)

In a devastating time such as the death of a parent, sensitivity and professionalism can make the stress a little lighter. Steve and Jackie were the best part of an extremely sad occasion. My father was a disabled Air Force veteran from the Korean War. The respect that Journey Cremations showed for his service and his life was heartwarming (CD)

You got me thru a VERY rough time (still going through it) with your compassion and professionalism. Jackie is a God sent. Thank you for everything. (MT)

Steve and his team at Journey were a pleasure to deal with from our first interaction to our final hand off of my moms ashes. my mom passed very early in the morning, Steve was there in less than an hour and with a very kind and patient demeanor. He explained the entire process clearly and even helped ensure my moms body was delivered for organ donation at Rush hospital before cremation which was very important to her. I only hope my own passing can be handled this well. (WG)

My grandmother recently passed and I am not local to the area. The Journey Cremation team was extremely helpful in getting everything organized and taken care of. They were extremely compassionate, professional and responsive during the entire process. I never felt like there was a need for me to worry about any aspect of my Grandmother's afterlife care. Once I was able to arrive in the area, Steve Cook hand delivered my Grandmother's ashes and other important documents. Truly a wonderful organization to work with. (AM)

Our family used Journey Cremation and we are so happy with their service. They were very kind and helped us through the process with my loved one. Steve Cook, the owner, is an amazing human being. I am so grateful for his thoughtfulness during this difficult time. (CG)

I recently lost the most loved of my life. I had many interactions with funeral homes which left me undecided as to what direction I should take. Heeding the wishes of my loved I was fortunate to come across Journey Cremations the agency of which would fulfill her desires. Even coming to my home to give me a complete understanding of the process and what needed to be done at a very reasonable cost. The process was seamless, They did all the necessary footwork needed , giving me a peace of mind during this most difficult time. So much so that I have directed my son to contact Journey Cremations when my time arrives. (IW)

I would like to take this opportunity to thank the wonderful staff of Journey Cremations for the excellent manner all of you performed before and after the passing of my sister.

I greatly appreciate the professionalism shown to me by Steve,, While explaining all of the details of the paperwork received, and even explaining how to open up the beautiful cherry wood urn.
All details I was given in the beginning were followed to the T, precisely.
I would highly recommend Journey Cremations.
Sincerely, (GD)
Bolingbrook, Illinois

You need more stars. An amazing group of individuals who made my husband's passing effortless from the first phone call. I couldn't have done this journey without you. Thank you so so much for the respect you gave the situation. If the need arises you will always my first phone call. Thank you Steve and Paul. (DA)

During a very difficult time Journey Cremations was supportive and always available. It was wonderful to be able to communicate to real people who responded quickly and respectfully. They took care of the death certificate and delivered the ashes in person. I am grateful for them and would recommend without reservations. (SS)

My husband, Mark recently passed away and Steve Cook with Journey Cremations was there for me. He was compassionate, understanding and very professional. I am very grateful for his kindness. I did not have to go to any office to discuss details. Everything was done in the comfort of my home . They brought Mark back home to me . I can’t say enough about Journey Cremations, but I know I will always be grateful to them. They are wonderful. (TG)

I recently lost the most loved of my life. I had many interactions with funeral homes which left me undecided as to what direction I should take. Heeding the wishes of my loved I was fortunate to come across Journey Cremations the agency of which would fulfill her desires. Even coming to my home to give me a complete understanding of the process and what needed to be done at a very reasonable cost. The process was seamless, did all the necessary footwork needed , and giving me a peace of mind during this most difficult time. So much so that I have directed my son to contact Journey Cremations when my time has arrived. (IK)

During a tough time, Steve and his group assisted. answered all questions and handled everything in a caring, dignified, efficient manner. I can't say enough about how they made the process easier than we ever imagined it could be. THANK YOU Journey! (Family of GN)

We just wanted to thank you all again for being so kind to my husband and me. The urn is absolutely beautiful. (MP&FS)

I would like to thank Journey Cremations for their tremendous services. They are the utmost maximum. My Mother Sarah Stroynowski died suddenly at a not so caring nursing home late at night. They wanted her removed right away. i called Journey Cremations and Mr. Cook took care of her in the blink of an eye. These are caring people in a time of need. Thank you so much. (SS)

Journey Cremations was very reverent and respectful of my fathers passing. They were fantastic at communicating, very timely, and affordable. Truly no headaches and a high quality of service that helps very much with the healing necessary after the loss of a loved one. Thank you Journey Cremations. (LB)

Journey Cremations was excellent. When I called, Steve was kind, sincere, in no rush, and answered all my questions which made me feel at ease knowing my loved one would be in good hands. When the day did arrive a phone call was made by hospice and I needn't do anything but be in the moment with my family to grieve. It is just like their website says no hidden to do's or extra fees. I filled out the information for my loved one and paid the fee with NO hidden costs. Journey Cremations took care of the rest with permits, death certificates, and transports, etc. I highly recommend Journey Cremations for your loved ones. They made the process during a time of grief easier on my family and to know we need not worry that they would take care of everything else was truly a heartfelt gift! Thank you to Steve and the Journey Cremations family. Sincerely, The Harris, Lopez, and Flores Families

I highly recommend Journey Cremations. When I was calling around to help my sister find a place for her husband's Cremation, Steve was friendly, knowledgeable, and compassionate. He stood out amongst all the places I called. Not only for the reasonable price and extra services provided, but also for Steve's caring attitude. My sister isn't on Google to give her own review, but wanted to make sure she acknowledged Steve and Journey Cremations for taking care of everything in her time of mourning. It is greatly appreciated. (TR)

Best experience given the circumstances. When my mother was dying I called a cremation service and was very put off. Someone suggested Journey Cremation. I called at 9:30pm expecting voicemail. Steve picked up and was extremely compassionate as was everyone I spoke with from his company. He allowed me to steer the conversation with as little or as much small talk as I chose. The price was have that of his competitor who seemed to ONLY care about the money. It was truly like talking to family. They went out of their way to handle all the tiny details. I will definitely recommend Journey Cremations to everyone. (LJ)

At a time when I was blinded by grief, I was overwhelmed to find so many organizations online that wanted to manipulate me by hiding their true prices. Then I found Journey Cremations and was pleasantly surprised. They were straight-forward, spelling out exactly what their package included and never pressured me or tried to up-sell features I didn't want. Everyone in their company was compassionate, respectful, and treated my wife's remains like they were their own loved one. If ever you find yourself in need of cremation services, trust Journey Cremations. Steve Cook and his people will ease your burden and walk you through every step of the process. Journey Cremations is a ray of light in your time of darkness. (TJ)

Being in New York made us nervous as to how to have our son cremated. Your organization was so understanding and comforting . We are so appreciative of everything you did for us.(KR)

I had no idea on how to proceed with handling my uncle's death. You made it so easy and were so patient with all my questions. It meant so much to me. Thank you (BJ)

It is bitter sweet that we had to use the services of Journey Cremations but, they were so amazing during this difficult time. Steve was so helpful and kind to us. We never had to worry and everything was taken care of. My beloved Aunt was given back to us in a beautiful Urn personally. If you ever need this service, I highly recommend Journey Cremations to make this difficult time easier. (LG)

I just wanted to say thank you on behalf of my family, for the excellent help you and your office gave during this past week with our deceased mother's cremation needs. You were all super pleasant, humble, expedient and cost effective - which was needed. You all made it an easy experience during a stressful time.

Thank you and may God bless you all! (TW)

When our mom passed peacefully, Steve and his staff were very respectful, compassionate and prompt. There were no hidden fees. I highly recommend Journey Cremations! (AP)

Journey Cremations did everything they said they would. And they did it at half the price I was quoted by other services. Thank you. (CP)

Thank you Steve so much for making the cremation process so simple. Your staff did everything you said they would while providing exceptional value. I wish all of life would go so well.

(MRR)

I wish I could write a book to explain how much I appreciated your help with my sister. Since I cannot, I will just stay Thank You, Thank You, Thank You Journey Cremations for being there.

(VDM)

Steve, I want to thank you and Journey Cremations for everything. Especially for getting us the American flag and shipping everything to Arizona so quickly.

(DS)

Highly, highly recommend Journey Cremations. Losing a loved one is difficult and incredibly emotional. Steve did such a wonderful job from start to finish. From prompt removal, reasonable pricing, EXCELLENT comforting communication- all handled with professionalism and tact. My family and I could not have asked for a better company.

Thank you so much Steve.

(AS)

The respect you showed my uncle and my family was gratefully appreciated. We realize we called late at night yet you were at our place quickly. Thank you.

(FS)

Worked with Journey during the Pandemic and could not be more pleased. If there was a better than A plus rating they should have it. Went beyond what I expected every step of the way.

(CBL)

The folks at Journey Cremations were wonderful. They were respectful and comforting. They did everything they said they would do including charging us exactly what they said they would.

(CA)

Journey Cremations was great to us. They are very affordable. They helped every step of the way and I greatly appreciate the care they provided.

(SW)

Everyone was kind and compassionate as well as going above and beyond to make the experience as smooth as possible. Extremely satisfied with the whole team.

(RB)

I wanted to say how wonderful it was to work with a group of people who were so caring, comforting and responsive. Thank you Steve.

(TE)

I really appreciate the time, care and dedication you showed us during our time of mourning. Everything was handled professionally and promptly including the first call I made requesting information.

(JM)

We were very pleased with the professional services they offered at a difficult time in our lives. They were always extremely polite and thoughtful all the time. I would recommend them to anyone in need of such services.

(KAH)

Thank you and the entire staff at Journey Cremations for being so helpful in our time of need.

(BML)

It was wonderful dealing with such caring people. Your attention to detail was appreciated. Journey Cremations did everything they said they would do. Thank you.

(LB)

Just wanted to say Thank You. Your attention to detail was most comforting.

(RW)

TESTIMONIALS

TESTIMONIALS

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